Part 1 · Getting set up

Getting Started with DataDelivery

Everything from “I just signed up” to your first project — plus the words you’ll see everywhere, all explained in plain English.

What DataDelivery is

DataDelivery is an online platform that turns the photos your drone takes into professional map products. It runs entirely in your web browser — there’s nothing to download or install. You sign in, upload the photos your drone captured of a site, and the platform stitches and processes them into maps and 3D models you can measure, mark up, and share with your clients.

Here’s what you can make from a single set of drone photos:

If you’ve never used drone data management software before, don’t worry — this guide walks you through every step, and the rest of this page gives you the mental model and vocabulary so everything else clicks into place.

The big picture: how it all fits together

No matter what your end goal is, every project follows the same five steps. Once this sequence makes sense, the whole platform makes sense:

  1. Create a job — set up a project for one site.
  2. Upload photos — drag your drone images into that job.
  3. Process — let the platform turn those photos into map products.
  4. View, measure & annotate — explore the results, take measurements, and add notes.
  5. Share — send your client a polished report.

A few words in that list have specific meanings in DataDelivery. Learn these five and you’ll never feel lost:

the platform at a glance
The five-step workflow in one place: a job contains captures, captures contain files, processing makes products, and a report shares them.

Key words you’ll see

You’ll meet these terms all over the platform. Here’s a one-line plain-English definition of each — you can come back to this list any time:

Want the complete list? See the full glossary on the FAQ page.

An honest note about accuracy

Before you go further, one important thing to understand — and it’s worth saying up front:

Warning: While photogrammetry is incredibly accurate, DataDelivery’s outputs are excellent for visualization, communication, rough measurements, and tracking progress over time — but they are not survey-grade. Do not use them for engineering, legal, or property-boundary decisions. Any accuracy figures you may see later (such as GPS error or CE90/LE90 values) are informational estimates, not guarantees. When precise survey data matters, hire a licensed surveyor.

With that out of the way, let’s get you signed up.

Create your account

Creating your account is free and quick — you can sign in and start using the platform immediately. It only takes a minute, and there’s no email verification step to wait on.

1

Open the app. Go to app.nationaldroneservices.net and click Create Account. (If you’re on the main website instead, click the Start Free button — it opens the same sign-up form.)

2

Fill in your details. Type your Email, First Name, Last Name, and a Password. As you type the password, five live rules light up green — your password must have at least 8 characters, one uppercase letter, one lowercase letter, one number, and one special character (like ! or #). Then retype it in Confirm Password.

3

Agree and register. Check the box for I agree to the Terms of Service and Privacy Policy, then click the button to create your account.

You’ll know it worked when… you see Registration successful! You can now log in. — your account is ready and there’s no email to confirm.

Log in

What this is: signing in to the account you just created.

1

Enter your credentials. On the login screen, type your Email and Password.

2

Sign in. Click Submit.

Forgot your password?

1

Start the reset. On the login screen, click Forgot Password? Click here to reset.

2

Request a reset link. Type the email on your account and click Send Reset Link, then check your inbox.

Note: For your security, the screen always says a reset link was sent — even if no account uses that email. If nothing arrives, double-check you typed the exact address you signed up with.

Tip: Too many wrong attempts in a row triggers a short, temporary lockout — the button shows Wait (Ns) and counts down. Just wait for the timer to finish, then try again.

You’ll know it worked when… the app loads and you’re taken to your dashboard, with the sidebar visible on the left.

Your first few minutes

The first time you sign in, a welcome window pops up that says Welcome to National Drone Services 👋 with a Create Personal Job button. That button is the fastest way to start your very first project — but before you create a job, you’ll want to pick a plan (covered next).

Look at the left sidebar. You’ll see a Personal Jobs section — this is your home base. It contains:

Everything in this guide happens inside Personal Jobs, so it’s worth getting comfortable with where it lives.

welcome window
The welcome window on first login, with a shortcut to create your first job.

What’s next? First, pick a plan that fits how much you’ll use the platform — see Plans, Storage & Billing. Then create your first project in Creating & Organizing Jobs.

Next: Plans, Storage & Billing

Pick the right membership and understand your monthly limits and storage before you build your first job.

Read guide →
← Help Center home Next: Plans, Storage & Billing →